Frequently Asked Question
How do I ‘Change My Address’ in Zipinmail?
- From your inbox dashboard, select the mailbox address you want to change, on the top left corner
- Click ‘Mailbox Preferences’ on the left navigation panel
- Select ‘Basic’ within Mailbox Preferences and click ‘Change of Address’
- Your ‘Current Mailbox Address’ will be displayed on top.
- Select your date of move. Note that you will not have access to the current mailbox address after the date of move.
- Add your new address
- Add your relation to the new mailbox such as ‘I am owner/family member of owner ……’
- Enter the date from when you want access to your new mailbox address
- Tell us if you want us to move all your data from your old mailbox to your new mailbox address and click ‘Next’
- If you click ‘Yes’, we will move all your data, settings, mailbox preferences, account activity & balances from your old mailbox to your new mailbox absolutely free - no cost to you.
- Upload ‘proof of address’ for your new mailbox address.
- Our Customer Service will verify your information within 48 hours and if approved, grant access to your new mailbox
- If you are unable to provide ‘proof of address’ for your new mailbox address, check the ‘Request Access’ box and enter the information under ‘Request access’