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Frequently Asked Question

When I ‘Grant Access’, do they still need to submit ‘proof of address’ to access that mailbox?

  • No. Zipinmail will grant them access to your mailbox in the cloud even if they are unable to provide proof of address
  • Note that you must ‘Claim Your Mailbox’ before you can grant access to someone else.
  • The new user can also ‘request access’ from anyone who has claimed that mailbox. See ‘How to ‘Request Access’ for a mailbox’.
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