Frequently Asked Question
How to ‘Claim Your Mailbox’?
- Individuals:
- From the Home page, click ‘Join Today’ and select ‘Individual’.
- Sign Up to create your account
- Upload document to ‘Verify Your Identity’
- ‘Claim Your Mailbox’ for your primary home address. Upload one of the documents listed in drop down for ‘proof of address’
- Our Customer Service will verify the documents within 48 hours and grant access to your mailbox in the cloud.
- You can claim all other mailboxes you have rights/entitled to (such as your vacation home, rental property, PO Box etc.) from your inbox dashboard and your account settings.
- Business:
- From the Home page, click ‘Join Today’ and select ‘Business’.
- Enter information ‘About the Company’, including the legal business name & address.
- Enter information ‘About Authorized Personnel’. Any authorized personnel can sign up and create your Business account
- Enter the first, middle and last name, suffix, email, mobile of the authorized personnel and a password to create your business account
- Upload document to verify identity of the authorized personnel
- Under ‘Claim Your Mailbox’, upload any one ‘proof of business address’ document listed in the drop down
- Our Customer Service will verify the information within 48 hours and mail a physical postcard with a 6-digit code to your business address.
- Login to Zipinmail and enter the 6-digit code from the physical postcard.
- You are validated and you have ‘Claimed Your Mailbox’ for your business.